Key Responsibilities
Sales & Lead Conversion
Handle incoming leads and enquiries from customers.
Understand customer requirements, preferences, budget, and travel plans.
Recommend suitable travel packages, itineraries, and services based on customer requirements.
Prepare and share quotations with customers.
Follow up with leads through cold calls, WhatsApp, email, and other communication channels.
Convert qualified leads into confirmed bookings.
Maintain regular follow-ups with prospective and existing customers.
Customer Relationship Management
Build and maintain robust relationships with customers.
Understand customer expectations and provide suitable travel solutions.
Respond to customer queries promptly and professionally.
Coordinate with customers throughout the booking process.
Ensure a smooth customer experience from enquiry to confirmation.
Target Achievement
Achieve monthly and quarterly sales targets assigned by the management.
Track personal sales performance and maintain regular updates.
Work towards improving lead conversion and revenue generation.
Follow up on pending quotations and opportunities to maximize conversions.




Coordination with Internal Teams
Coordinate with the Operations/Product team for quotations, itineraries, availability, and booking confirmations.
Ensure accurate communication of customer requirements to the concerned teams.
Coordinate with relevant departments to ensure bookings are processed smoothly.
Follow up internally on pending customer requirements and bookings.
Sales Reporting & CRM
Maintain accurate records of leads, follow-ups, quota ons, and conversions.
Update CRM and other sales trackers regularly.
Provide daily/weekly sales updates as required.
Maintain records of lost leads and reasons for non-conversion.
Ensure all customer interactions and follow-ups are properly recorded.

Requirements
Bachelor's degree in Travel & Tourism, Business Administration, Sales, Marketing, or a related field preferred.
1–3 years of experience in travel sales, tourism, hospitality, or a similar sales role preferred.

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages
Adaptable schedule

Work Location: In person

📌 Sales Executive Mumbai
🏢 With A Will Hr Consultancy Services
📍 Mumbai