Responsible for welcoming patients and visitors, managing front-desk operations, scheduling appointments, handling calls, and maintaining accurate patient information while providing courteous and skilled service.

Key Responsibilities
Greet and assist patients, visitors, and attendants at the reception desk.
Register recent and returning patients and verify their information.
Schedule, reschedule, and cancel appointments.
Answer telephone calls, emails, and patient inquiries.
Direct patients to doctors, departments, laboratories, billing, and other services.
Maintain patient records and ensure information is entered accurately.
Handle admission, discharge, and appointment-related documentation.
Coordinate with doctors, nurses, billing staff, laboratories, and other departments.
Collect payments or assist with billing and insurance-related procedures when required.
Maintain confidentiality of patient and hospital information.
Manage visitor flow and help maintain an organized reception area.
Handle patient concerns professionally and escalate issues when necessary.

Qualifications

ANY DEGREE

Perks
Health insurance
Provident Fund

Work Location: In person

📌 Receptionist Manjeri
🏢 Neo hospital
📍 Manjeri