Job Title: Sales & Cyber Fraud Executive Job Overview

We are looking for a Sales professional with solid communication skills and a good understanding of online scams, fraud cases, and basic cybersecurity-related issues. The candidate will be responsible for customer acquisition, sales activities, and identifying or escalating suspicious activities and potential fraud cases.

Key Responsibilities
Generate recent leads and convert prospects into customers.
Handle customer calls, queries, follow-ups, and sales negotiations.
Understand customer requirements and provide appropriate product/service information.
Identify potential scams, fraud attempts, phishing, fake profiles, impersonation, and suspicious transactions.
Understand basic cyber-related complaints and identify cases that require escalation.
Coordinate with the Risk, Compliance, or Cybersecurity team for suspicious or fraudulent cases.
Maintain proper records of customer interactions, sales activities, and reported fraud cases.
Verify customer information and follow prescribed KYC/company verification procedures where applicable.
Escalate suspected fraud or cyber incidents through the appropriate internal process.
Maintain strict confidentiality of customer, financial, and company information.




Meet assigned sales targets while following company compliance and security guidelines.

Required Skills
Excellent verbal and written communication skills.
Sales and customer-handling experience.
Good understanding of scams, online fraud, phishing, cybercrime, and social-engineering techniques.
Ability to identify red flags and suspicious customer activities.
Basic understanding of cybersecurity and digital payments.
Good analytical and problem-solving skills.
Strong attention to detail and documentation skills.
Ability to work with CRM, Excel/Google Sheets, and communication tools.

Preferred Experience
Sales / Business Development
Customer Support
Fraud Detection / Risk Operations
FinTech / Digital Payments
Cybersecurity / Cyber Fraud Awareness

Qualification
Graduate or equivalent qualification preferred.
Relevant experience in Sales, Fraud/Risk, Customer Support, or Cybersecurity will be an advantage.
Freshers with strong communication skills and relevant knowledge may also apply.

Pay: ₹15,000.00 - ₹25,000.00 per month

Perks
Flexible schedule

Work Location: In person

📌 Sales Manager Manauli
🏢 velantrio ventures
📍 Manauli