We are looking for a Security Infrastructure (L1) Engineer for our Lower Parel, Mumbai location. The candidate will be responsible for first-level security monitoring, endpoint protection, access management, incident handling, and coordination with L2/security teams for security-related issues.

Experience: 2+ Years

Qualification: Diploma / Graduate in IT, Computer Engineering, or Cyber Security; Security-related certification preferred

Job Responsibilities
Monitor security infrastructure and security tools such as Zscaler, CyberArk, Harmony EDR, eScan Antivirus, and Cloudflare.
Perform security monitoring and identify alerts or potential security incidents.
Monitor servers and endpoints for security and availability-related issues.
Provide L1 support for endpoint security and antivirus solutions.
Perform basic log monitoring and analysis to identify unusual activities.
Manage user access and support access-related security requests.




Provide basic troubleshooting support for firewall and VPN issues.
Handle security incidents, tickets, and service requests through the ITSM system.
Monitor and support vulnerability and patch management activities.
Escalate security incidents and complex issues to the L2/Security team as per defined procedures.
Coordinate with internal IT/security teams and vendors for incident resolution.
Maintain security incident records, documentation, and reports.
Ensure SLA adherence and timely escalation of security alerts and incidents.
Follow organizational security policies, procedures, and compliance requirements

Pay: ₹19,000.00 - ₹38,000.00 per month

Advantages
Provident Fund

Work Location: In person

📌 Security Infrastructure Parel
🏢 Jenx Digitech
📍 Parel