Responsible for customer satisfaction through quality of service and through regular, proactive, and accurate in office communication.

Responsible for accurate and real time back reporting of work performed (at the equipment level) in order to ensure the accuracy of e-Optimum and Customer Notification.

Accountable for maintaining excellent relationships with the customers, the contact person and end-users presents on site.

Answerable for equipment safety and performance

Answerable for managing the site environment during service operations

Answerable for identifying site risk, and communicate them to the supervisor

Answerable to take immediate action on site in case of high risk identification and to apply the escalation procedure

Answerable for identifying “unplanned” service repairs based on the equipment needs, contacting the in office contact person, get the approval if not covered by the contract, and perform them

Pay: ₹10,656.15 - ₹47,941.03 per month

Work Location: Hybrid remote in Bangalore Corporation Building, Bengaluru, Karnataka

📌 Service Executive Maintenance Bengaluru (India)
🏢 Yashoda elevators private
📍 India