TELECALLER ROLE & RESPONSIBILITIES The employee understands that the primary responsibility of the position is to convert prospective student/doctor leads into admissions for ILACAD courses.

Key responsibilities include
Calling leads generated through ILACAD's digital marketing and social-media campaigns.
Understanding the lead's educational and career requirements.
Explaining relevant ILACAD courses, perks, eligibility and admission process.
Handling queries and objections professionally.
Following up with interested leads at scheduled intervals.
Maintaining accurate lead information and call records in the designated CRM/system.
Achieving assigned daily, weekly and monthly calling and admission targets.
Coordinating with the counselling/admission team wherever required.




Maintaining professional communication with every prospective student.
Following ILACAD's approved sales process, communication standards and pricing policies.

PERFORMANCE EXPECTATIONS The employee acknowledges that performance may be evaluated on the basis of:
Daily calling activity
Number of leads contacted
Meaningful conversations
Follow-ups completed
Counselling appointments / interactions
Lead-to-admission conversion
Revenue generated
Target achievement
CRM/data accuracy
Attendance and punctuality
Skilled conduct

Pay: ₹25,000.00 - ₹40,000.00 per month

Advantages
Health insurance
Provident Fund

Work Location: In person

📌 Senior Telecaller Andheri West
🏢 ILACAD
📍 Andheri West