Position Overview We are seeking Customer Success Specialist/ Manager to join our team in supporting global customers during night shift hours. This role involves working directly with clients to implement, onboard, and provide ongoing support for our cybersecurity technical products.

Key Responsibilities Guide customers through the implementation process of Strobes CTEM platform Conduct technical onboarding sessions for new clients Provide technical support and troubleshooting assistance Educate customers on platform features and best practices Manage customer relationships and ensure the successful adoption of our solutions Document customer interactions and maintain accurate records Collaborate with internal teams to resolve customer issues Requirements Education &

Experience:



Bachelor’s degree (recent graduates welcome) 2-4 year of professional experience Skills &

Competencies: Excellent verbal and written communication skills Robust problem-solving abilities Basic understanding of technology concepts Customer-oriented mindset Ability to work independently in a fast-paced environment Professional Development This position offers exceptional learning opportunities in the cybersecurity domain. You will gain hands-on experience with enterprise security solutions and develop expertise in threat management technologies

📌 Customer Success Manager (India)
🏢 Strobes Security
📍 India