Company Description

Frenzin Softwares Pvt. Ltd., based in Ahmedabad, India, is a leading provider of IT solutions and services, specializing in mobile app and website development. With an experienced team of developers, designers, and quality assurance professionals, the company delivers high-quality, cost-effective IT solutions tailored to business needs.

Committed to client satisfaction, Frenzin Softwares ensures full support throughout the development journey and production phase. The company is known for delivering projects within specified timelines while maintaining high standards.

Role Description

This is a full time, on-site Software Support role located in Ahmedabad.

The Software

Support qualified will provide technical assistance to customers, troubleshoot software-related issues, and ensure prompt resolution of inquiries. Daily responsibilities also include offering excellent customer support, analyzing technical problems,



and collaborating with the development team for problem-solving. The primary focus is to maintain client satisfaction by addressing concerns efficiently and effectively.

Qualifications
Proficiency in Customer Support and Technical Support to address client inquiries and provide solutions.
Solid Analytical Skills and Troubleshooting abilities for diagnosing and resolving complex software issues.
Experience in Software Support, including familiarity with IT tools, workflows, and system functionalities.
Excellent communication skills and a customer-oriented mindset to build and maintain positive client relationships.
Ability to work effectively on-site in Ahmedabad with attention to detail and adherence to timelines.
Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.

📌 Software Support Executive Ahmedabad (India)
🏢 FRENZIN SOFTWARES PVT.LTD
📍 India