nAbout the Company
nPidge is a leading technology-driven logistics platform helping businesses deliver with reliability, transparency, and scalability. We empower enterprises to streamline operations, delight customers, and drive sustainable growth.
nAbout the Role
nWe are looking for a Service Account Manager (SAM) to strengthen client relationships, ensure high customer satisfaction, and drive retention and expansion across assigned accounts.
nResponsibilitie
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Own and manage a portfolio of accounts, ensuring long-term partnerships
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Develop account strategies to meet customer goals and business objectives
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Build trust-based relationships with client stakeholders
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Identify upselling and cross-selling prospects for growth
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Partner with Sales, Product,
and Support teams for seamless service delivery
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Track account performance, identify risks, and implement solutions
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Share insights, reports, and recommendations with leadership
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nQualifications
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5–8 years’ experience in Account Management, Customer Success, or B2B Sales
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nRequired Skills
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Excellent communication, relationship management, and problem-solving skills
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Ability to understand customer objectives and design tailored solutions
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Strategic and analytical thinker who thrives in agile environments
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📌 Service Account Manager Haryana (India)
🏢 Pidge
📍 India