Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.

Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information required to provide excellent service.

Service Advisor Responsibilities:
Greeting customers and directing them to available mechanics.
Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
Providing customers with information and advice on warranty protections, potential cost savings,



and the advantages of trading in versus fixing their car.
Managing and overseeing the dealership's workflow and schedule.
Calling customers to advise them about service changes or car pick-up times.
Maintaining positive customer relationships to ensure repeat business.
Ensuring all details on services rendered and costs are related to customers and processing their payments.

Job Types: Full time, Permanent, Fresher Pay: ₹14,000.00 - ₹22,000.00 per month

Advantages
Cell phone reimbursement
Adaptable schedule
Health insurance
Paid sick time
Provident Fund

Ability to commute/relocate:
Ekkattuthangal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Language:
Tamil (Required)

Location:
Ekkattuthangal, Chennai, Tamil Nadu (Required)

Work Location: In person

📌 Service Advisor Vishnu Cars Ekkatuthangal
🏢 Vishnu Cars Private
📍 Ekkatuthangal