20 Sep
|
M INTERGRAPH SYSTEMS PRIVATE
|
Jaipur
20 Sep
M INTERGRAPH SYSTEMS PRIVATE
Jaipur
Company: M Intergraph Systems Pvt. Ltd.
Role: Service Coordinator Location: Jaipur & Delhi Experience: 1–3 Years Gender Preference: Male Job Responsibilities • Coordinate with Field Engineers for daily service activities, site visits, and issue resolution.
Coordinate with vendors for hardware, spare parts, service requirements, and technical support.
Handle service requests, complaints, and follow-ups with clients and vendors.
Track and maintain service tickets, engineer schedules, site visit reports, and service records.
Ensure timely allocation and closure of service calls.
Coordinate with internal teams, field engineers, vendors, and clients for smooth service operations.
Follow up on pending service issues and ensure timely resolution.
Prepare daily/weekly service reports and maintain proper documentation.
Required Skills &
Qualifications • 1–3 years of experience in Service Coordination,
Technical Coordination, or the Hardware/IT Industry.
Experience in vendor coordination and field engineer coordination.
Valuable knowledge of computer hardware, IT products, peripherals, or related technical services.
Strong communication and interpersonal skills.
Valuable follow-up and coordination skills.
Ability to manage multiple service requests and prioritize tasks.
Basic knowledge of MS Excel, Word, and email communication.
Positive problem-solving and organizational skills.
Comfortable coordinating with clients, vendors, and field engineers.
Preferred Industry Experience
Candidates with experience in IT Hardware, System Integration, Networking, CCTV, or IT Services will be preferred
📌 Service Coordinator Jaipur
🏢 M INTERGRAPH SYSTEMS PRIVATE
📍 Jaipur