✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations✅ Raise timely alerts to resolution teams for quick action✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact✅ Execute business processes accurately and within SLA timelines✅ Address and resolve queries raised by Geography teams in a timely manner Experience Required - 2 to 4 Yrs Level - Executive / Sr.
Executive
Interested candidates may share profile to anil307.kumar@
📌 Customer Service Executive – Command Center (Navi Mumbai)
🏢 Reliance Jio Infocomm
📍 Navi Mumbai
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