✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations ✅ Raise timely alerts to resolution teams for quick action ✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact ✅ Execute business processes accurately and within SLA timelines ✅ Address and resolve queries raised by Geography teams in a timely manner Experience Required - 2 to 4 Yrs Level - Executive / Sr.
Executive
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📌 Customer Service Executive – Command Center (Amravati)
🏢 Reliance Jio Infocomm
📍 Amravati