21 Sep
|
Konecta
|
Bengaluru
Designation
- Customer Service Associate (CSA ) Job-Location :
- Bengaluru ( WHITE FIELD ) Company Website :
- https://www.Konecta-group.Com @ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .
Job Responsibilities
- - You Will be part of the Customer Service team of a renowned Client in UK, where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
- Understand the customer concerns and provide accurate and timely resolutions through ( Email, Voice & Chat )
- Deliver excellent customer experience and maintain high CSAT scores.
- Document all interactions clearly in CRM systems.
- Adhere to quality standards, process guidelines, and compliance requirements.
- Meet individual and team performance targets ( Productivity, Quality, CSAT ).
- Upsell/Cross-sell products or services where applicable. Required-Skills :
- - Atleast ( 0 - 5 yrs)
in the Customer Support role in the International Voice & Chat .
- Advanced level of English Communication Skills are required to express yourself clearly and professionally.
- Should be versatile with the Rotational-Shifts ( UK / US ).
- Working Mode :
- Should be working Onsite from theOffice .
Salary - Range :
- For Freshers :
- CTC Offered = ( 3 Lacs / Per Annum ) For Experienced :
- CTC Offered = ( 4.5 Lacs / Per Annum ) @ WALKIN DRIVE DETAILS :
- Timings :
- From 11.00 AM Till 3.00 PM Date :
- @ Saturday, 26th September - 2026.
VENUE details
- Wework IWF Compus, Survey No.192, Main Road, B Narayanapura, Whitefield, Mahadevapura, Bengaluru, Karnataka 560048.
DisClaimer
- Please note that the applications meeting the above mentioned criteria will only be considered for further process .
📌 Customer Service Associate - Walk In Drive ( 11 Am Till 3 Pm ) - @ Saturday, 26th Sept-2026 (Bengaluru)
🏢 Konecta
📍 Bengaluru