Company name : Loco lane

Department: Food and Beverage Service

Designation: Captain

Reports To: Food and Beverage Supervisor

Location: Bangalore

Job Summary The Captain manages, operates, and supervises the food and beverage sections and/or outlets under the guidance and instruction of the Supervisor or Manager. The role involves serving guests according to orders in a courteous, professional, and attentive manner. The Captain ensures the highest level of guest satisfaction while following the organization’s policies and procedures.

Duties & Responsibilities
Implements policies and procedures under the guidance of the Supervisor/Manager.
Monitors staff’s achievement of goals continuously.
Professionally involved in operations; supervises, directs, guides, and corrects staff.
Builds and promotes a professional and efficient team within the service and the restaurant.
Informs guests about products, food, beverages, and the organization in general.
Establishes and maintains efficient and effective communication with supporting departments within the restaurant.
Assists all juniors in the execution of orders at all times.




Keeps updated on recent happenings and promotions within the outlet and communicates them to guests.
Maintains a high level of staff morale and discipline in the area of operation.
Ensures cleanliness, hygiene, grooming, and maintenance of the restaurant.
Ensures staff report on duty on time and comply with appearance and grooming standards.
Ensures awareness and implementation of organizational regulations, policies, and procedures regarding hygiene, fire, and safety.
Ensures skills and technical knowledge are kept up to date at all times.
Obtains customer feedback and gathers necessary information to improve food, beverage products, and performance.
Maintains and develops professional relationships with employees at all levels within the department and organization.
Attends daily departmental briefings.
Reports on duty at the time assigned by the Manager.

Job Type: Full time Pay: ₹18,000.00 - ₹22,000.00 per month

Advantages
Food provided
Leave encashment
Provident Fund

Work Location: In person

📌 Trainee Captain Richmond Town
🏢 Loco lane
📍 Richmond Town