Role & responsibilities

Guest Check-in & Check-out
Manage and supervise all guest check-in and check-out processes.
Verify guest details and required documents.
Coordinate room allocation and ensure rooms are ready before guest arrival.
Handle early check-in and late check-out requests as per hotel policy.
Explain hotel facilities, rules, and services to guests.
Maintain proper records of guest arrivals and departures.
Handle guest queries, requests, and complaints professionally.
Housekeeping Management
Supervise the complete housekeeping operations of the hotel.
Ensure all rooms are cleaned and maintained to CozyKey standards.
Check rooms before guest check-in to ensure cleanliness and readiness.
Monitor linen, towels, toiletries, cleaning materials, and other housekeeping supplies.
Prepare daily housekeeping schedules and assign duties to housekeeping staff.
Conduct regular room inspections.
Ensure common areas and other guest areas are clean and well-maintained.
Coordinate maintenance requirements for rooms and common areas.

Preferred candidate profile : Hotel Background Perks and advantages :Annual Bonus

📌 Walk In Hotel Manager Mumbai
🏢 Sparsh liaison services
📍 Mumbai