Job Summary:

We are looking for an enthusiastic and customer-focused Telecaller Cum Sales Executive with experience in the tourism/travel industry. The candidate will be responsible for handling customer inquiries, explaining holiday packages, following up with leads, and converting inquiries into confirmed bookings.

Key Responsibilities:
Handle inbound and outbound calls from customers regarding travel and holiday packages.
Understand customer travel requirements, preferences, budget, and travel dates.
Explain tour packages, itineraries, inclusions, exclusions, pricing, and available services.
Follow up with leads through calls and WhatsApp to generate bookings.
Convert qualified inquiries into confirmed bookings.
Prepare and share customized travel packages based on customer requirements.
Maintain regular follow-ups with existing and potential customers.
Coordinate with the operations team, hotels, transport providers, and other vendors for booking requirements.
Maintain accurate records of customer inquiries, follow-ups, and booking status.
Build good relationships with customers and ensure a positive booking experience.
Achieve assigned sales and booking targets.
Handle customer questions and resolve basic queries related to packages and bookings.
Stay updated on destinations, travel packages,



seasonal offers, and tourism products.

Candidate Requirements:
Prior experience in the tourism/travel industry is mandatory.
Minimum 1–2 years of experience in travel sales, holiday packages, tour operations, or a related field preferred.
Valuable communication and convincing skills.
Solid customer-handling and follow-up abilities.
Knowledge of domestic and/or international travel destinations.
Ability to understand customer requirements and recommend suitable packages.
Comfortable working with sales targets and lead follow-ups.
Basic knowledge of MS Office, Excel, WhatsApp, and CRM tools.
Positive English and Hindi communication skills; knowledge of Marathi would be an advantage.
Graduate in any discipline; a qualification in Travel & Tourism/Hospitality is an advantage.

Key Skills:

Travel Sales | Telecalling | Holiday Package Sales | Lead Conversion | Customer Handling | Follow-ups | Tour Package Knowledge | Destination Knowledge | Negotiation | Communication Skills | Booking Coordination

Experience:

1–2 years of relevant experience in the Travel & Tourism sector preferred.

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

📌 Travel Sales Consultant Nashik
🏢 UTNT Club Holidays
📍 Nashik