Posting Title

Telecaller - Operations Support

Job Type

Full time

Responsibilities
Make calls to customers, retailers, and channel partners
Explain company products like DMT, AEPS, Bill Payments, POS, etc.
Follow up on pending documents, KYC, and operational requirements
Coordinate with the operations team for onboarding and updates
Collect and update customer/partner information in the system
Identify customer concerns and escalate when required
Ensure proper follow-up until resolution
Maintain daily call records, feedback, and follow-ups
Share updates and insights with the operations team

Experience
6 months to 2 years in telecalling / customer service / telesales
Fintech or banking experience is a plus

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Telecaller Operations Support New Delhi
🏢 Akmv
📍 New Delhi