Role & responsibilities
Excellent verbal and written communication skills with computer navigation and operation skills.
Manage international inbound and outbound customer calls with professionalism and accuracy.
Resolve escalated issues using robust analytical, communication, and problem solving skills.
Serves as primary contact for customer issues.
Adaptable to adaptable to any shift timings (24 x 7 shifts) including night shifts.
Preferred candidate profile
Experience: Freshers
Educational Qualification: Higher Secondary Education (12th) or Diploma or Any Graduation
Year of Graduation: 2026 & 2025
Candidates with Backlogs: Eligible
Mode of Study: Full Time/Distance Education
Employment Mode: Full Time
Job Location: Gurgaon, India
📌 Walk In Customer Service Associate Gurugram
🏢 FIS
📍 Gurugram