nJob Title: B2B Program Managern

nLocation: Gurgaonn

nWork Mode: In personn

nExperience: 3-4 years of experiencen

nPreferred Industry: Learning & Development Solutioning expertn

nAbout the Role:n

nWe are looking for a dynamic, strategic, and execution-focused B2B Operations & solutioning expert at the Assistant Manager role to drive the end-to-end delivery and operational management of our corporate learning and capability building programmes. The role will work closely with corporate clients, internal teams, academic and industry partners, faculty, and programme stakeholders to ensure seamless execution of high-impact B2B learning journeys.n

nThis role is pivotal in translating client requirements into well-executed programmes, managing programme timelines and deliverables, coordinating across multiple stakeholders, ensuring a high-quality learner and client experience, and driving operational excellence across leadership development, AI enablement, technology, and customised learning programmes.n

nThe role will also support the B2C client work focusing on program management for successful delivery & student engagement for the executive education programs.n

nKey responsibilitiesn

n1. Client / B2B Stakeholder Managementn

nAct as the primary operational POC for B2B clientsn

nUnderstand client requirements and translate them into proposals (detailing program flow, session plan and execution plan)n

nRegular status updates, escalation management and issue resolutionn

nCoordinate with client HR/ L&D; teams and other stakeholders.n

n2. B2B Program Operationsn

nEnd-to-end execution of corporate/institutional learning programsn

nProgram onboarding, scheduling and learner communicationn

nCoordinate faculty, mentors, career teams, vendors and internal stakeholdersn

nEnsure sessions, assessments, projects, certificates and other deliverables happen on timen

nMaintain program trackers,



dashboards and MISn

n3. Learner & Faculty Coordinationn

nManage learner onboarding and engagementn

nAttendance, feedback, queries and issue resolutionn

nFaculty/mentor scheduling and coordinationn

nEnsure smooth session delivery across online/offline/hybrid formats.n

n4. Process & Automationn

nIdentify repetitive operational activities and improve processesn

nBuild/maintain SOPs and trackersn

nWork with CRM/automation toolsn

nAutomate reminders, attendance, feedback, scheduling, reports etc.n

n5. Reportingn

nPrepare weekly/monthly B2B program reportsn

nTrack attendance, engagement, completion, NPS/feedback and escalationsn

nHighlight risks and proactively suggest corrective actionsn

nMust-have skillsn

nB2B Operations experiencen

nHas independently handled B2B/corporate accounts or programs.n

nUnderstands the complete lifecycle from client requirement → proposal → program launch → delivery → closure.n

nL&D; stakeholder management — MUST HAVEn

nHas directly interacted with HR, L&D;, Talent Development, Learning/Capability Heads and other corporate stakeholders.n

nUnderstands how corporate learning requirements are gathered and converted into solutions.n

nComfortable participating in client calls and requirement discussions.n

nProposal creation — MUST HAVEn

nHas hands-on experience creating B2B/L&D; proposals.n

nCan convert a client’s requirement into:n

nProgram structuren

nLearning objectivesn

nCurriculum/modulesn

nDelivery methodologyn





nFaculty/mentor profilesn

nTimelinesn

nCommercials/pricing inputsn

nProposal/presentationn

nShould be comfortable working on PowerPoint/Google Slides and Excel.n

nSolutioning / Program Designn

nCan understand a client problem and suggest an appropriate learning intervention rather than simply executing an already-designed program.n

nExperience with customised/corporate learning programs is a solid plus.n

nClient communicationn

nConfident speaking with corporate L&D;/HR stakeholders.n

nStrong email and presentation skills.n

nCan manage follow-ups, requirements, revisions and negotiations professionally.n

nProgram Operationsn

nOnce a proposal converts, can take ownership of execution:n

nFaculty coordinationn

nSchedulingn

nLearner onboardingn

nClient communicationn

nAttendance/feedbackn

nMIS/reportingn

nCertificates/project completionn

nEscalationsn

nAttituden

n1. Staying at it - constantly identifying ways to give aha customer experience 2. Constantly learning and has patience and persistencen

n3. Relationship oriented - build long-term and deep relationships with Sr. Leaders 4. Diligent - delivering on commitments, number and growth drivenn

nQualification:n

n- Min Graduate – Experience in managing events – pre and postn

n- Preferably from Edtech, Service, hospitality industryn

nHygiene:n

n1. Effective communication skillsn

n2. Selling & influencing skillsn

n3. Ability to speak to Sr. Leadersn

n4. Understands the B2B spacen

nAbout Leadupn

nLeadup Universe is an ed tech capability building platform fulfilling the aspirations and needs of senior leaders by getting them to the CXO table. We partner with Top universities with premium offerings that bridge the practical needs of the student with the industry along with the academic learning.n

📌 B Program Manager (Haryana)
🏢 Leadup Universe
📍 Haryana