Job Description

Key Responsibilities
Team Leadership & Operational Management
Lead, mentor, and manage a team responsible for trade claims management.
Define and monitor KPIs (TAT, accuracy, compliance adherence) for the trade claims team.
Drive continuous improvement initiatives to enhance process efficiency and controls claim processing and reduction in errors.
Global role covering more than 30 markets.
Understand trade promotions and ensure accurate processing of trade claims
Trade Claims Processing
Ensure timely and accurate processing of distributor and retailer claims across different schemes, and E‑commerce channels.
Validate claims as per scheme approvals, terms, trade contracts, and commercial guidelines.
Monitor claim aging, manage disputes, and ensure closure within defined SLAs.
Financial Governance & Compliance
Maintain solid controls on trade spends, promo budgets, and claim validations.




Monitor accruals and ensure accurate monthly trade provision accounting.
Support internal/external audits and ensure compliance with internal control framework /SOX controls.
Highlight risks such as overspends, non‑compliant claims, and leakages.
Reporting & Analytics
Deliver periodic reports on claim status, KPIs tracking, deviations management
Provide analytics to support to commercial teams on customer/market wise information to make quicker decisions.
Cross‑Functional Collaboration
Partner closely with Sales, Trade Marketing, Key Accounts, and Finance teams for scheme setup, claim resolution, etc.
Support business teams with relevant insights and process guidance. Work with Sales Finance to align on trade budgets, accruals, and forecasted spends.

📌 Lead Trade Finance Claims Management Consumer Health Nrt Hyderabad
🏢 Dr. Reddy's Laboratories
📍 Hyderabad