Customer Service Officer

Start Date

Starts Immediately

CTC (ANNUAL)

Market-competitive salary Market-competitive salary

Experience

5 year(s)

5 year(s)

Apply By

Not Provided

Posted today

Job

Be an early applicant

About the job

Education : B.Com / M.Com/Diploma in Logistics & SCM

Experience : 5 to 6 Years of professional experience

Key activities :
Receipt of Purchase orders from end customers (OEMs, Distributor etc)
Scrutiny of orders for correctness and completeness for agreed terms and conditions (Payment term, Delivery term, Currency, Price, Trade discount etc)
Booking of sales orders in SAP, based on normal or special pricing and send order acknowledgment copy to customer on time
Aligning with Sales / Factory / Customer for any special actions on the orders
Logistics co-ordination for shipments
Communication to customers on order status, open orders and Priority order status on time to time.
Checking and updating the customers master data on time to time in SAP in consultation with Commercial team
Handling of customer complaints & return shipment
Keeping monthly track of MIS and defined KPIs
Monitoring accuracy of orders placed by customer and timely updating to management




Sharing DN report with Distributor for complete shipment consolidation
On time sharing of DN details from Germany warehouse to get the FF details from customer
Issuing Proforma invoice to Advance customer & follow up for payment before releasing the DN
Responsible for customer's EDI management as & when / where applicable

Earn certifications in these skills

Who can apply

Only those candidates can apply who:
have minimum 5 years of experience

Salary

Probation:

Duration:

Salary during probation:

After probation:

Annual CTC: Market-competitive salary

Number of openings

1

Editor’s note

Information above is Internshala's interpretation and paraphrasing of what we found on the shared link.

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📌 Customer Service Officer Maharashtra
🏢 TDK Electronics
📍 Maharashtra