Customer Support Executive – Inbound Voice

Location: Vijay Nagar, Indore
Process: Inbound Voice / Customer Support
Designation: Customer Support Executive
Salary: Up to ₹20,000 per month
Experience: Freshers & Experienced
Qualification: 12th Pass / Undergraduate

Job Summary

We are hiring Customer Support Executives for an inbound voice process. The selected candidates will handle incoming customer calls, understand their queries, provide appropriate solutions, and maintain a high standard of customer service.

Key Responsibilities
Handle inbound customer calls professionally.
Understand customer queries and provide appropriate solutions.
Resolve customer concerns efficiently.
Maintain positive communication and customer service standards.
Follow company processes and quality guidelines.
Ensure a positive customer experience during every interaction.

Eligibility
Minimum 12th Pass / Undergraduate.
Freshers & Experienced candidates can apply.




Experienced candidates should have minimum 6 months BPO experience with proper documentation.
Minimum typing speed of 25 WPM.
Good communication skills.
Communication skill level 4+ preferred.
Original 12th Marksheet required at the time of joining.

Shift Details
Shift Duration: 9 hours
Working Window: 7:00 AM – 2:00 AM
Candidates should be comfortable working in rotational shifts as required.

Preferred Candidate

The ideal candidate should have positive communication skills, customer-handling ability, confidence, patience, and a service-oriented approach. Freshers with solid communication skills are also welcome to apply.

Interested candidates can apply with their updated CV.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Cell phone reimbursement
Paid sick time
Paid time off
Provident Fund

Location:
Indore, Madhya Pradesh (Required)

Work Location: In person

📌 Customer Support Executive Cse Indore
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