Job Overview:
Responsible for maintaining relationships with existing customers and ensuring smooth coordination for orders and dispatch-related enquiries.
Key Responsibilities:
Maintain solid relationships with existing customers.
Handle customer enquiries related to orders and dispatches.
Provide timely dispatch updates to customers.
Coordinate with internal teams to resolve customer queries.
Maintain customer and dispatch-related reports.
Ensure customer satisfaction through regular follow-ups.
Requirements:
Good communication and interpersonal skills.
Basic MS Excel and reporting knowledge.
Solid follow-up and coordination skills.