Customer Support Engineer

Requirement
Experience in GPS, Telematics devices, and vehicle tracking.
Have field experience in solving customer’s issues with the devices.
Ability to gather, view, and analyse data.
Proficiency in spreadsheet programs like MS Excel.
Exposure to coordinate for AIS140 Empanelment in states.
Experience in field to analyse and resolve field issue related to Telematics and Vehicle control unit.
Customer Centric focus.
Improve service operation Efficiency and reduce TAT for customer Complaints.
Exposure in handling Software flashing, OTA, Root cause analysis.
Willing to travel the field to address customer Issues Voluntarily.
Should have experience in troubleshooting.
Capability to Identify and develop customer relationship through Cutting-edge thinking.




Fluent speaking in both English and Hindi is must.

Experience: Fresher
Qualification: Diploma/B.E in Electronics
Work Location: Chennai

Pay: ₹9,236.30 - ₹25,354.32 per month

Perks:
Health insurance
Provident Fund

Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
What is your expected CTC?

Education:
Diploma (Required)

Language:
Hindi (Required)
Tamil (Required)
English (Required)

Location:
Chennai, Tamil Nadu (Required)

Work Location: In person

📌 Customer Support Engineer Chennai
🏢 Danlaw Technologies India
📍 Chennai