We are hiring a Customer Support Executive with experience in handling Australian clients. The ideal candidate should have excellent English communication skills, a clear Australian accent, and experience in direct client interaction.
Key Responsibilities
Handle Australian clients through calls, emails and chats.
Respond to customer queries and provide timely resolutions.
Coordinate with clients regarding rental properties, documentation, onboarding, and related processes.
Maintain accurate client records and documentation.
Follow up with clients on pending requirements.
Coordinate with internal teams to ensure smooth client operations.
Requirements
2–4 years of experience handling Australian clients or working with an Australian company.
Candidates with relevant logistics experience may also be considered.
Must have direct client-handling experience; backend-only experience will not be preferred.
Excellent English communication skills with a transparent Australian accent.
Good knowledge of email communication, documentation, and client coordination.
Solid interpersonal and problem-solving skills.
Graduate in any discipline.
Comfortable working in an early morning/Australian shift.
Immediate joiners preferred.