Key Responsibilities:-
Welcome and acknowledge guests in a courteous and professional manner.
Manage guest seating and assist with table allocation as required.
Attend to guest enquiries, requests, feedback, and complaints promptly.
Ensure guest satisfaction throughout the dining experience.
Coordinate effectively with the Service, Kitchen, and Management teams.
Assist in handling VIP guests and special occasions.
Promote restaurant offerings, special menus, events, and promotions.
Maintain accurate guest feedback and communicate service concerns to the reporting manager.
Ensure adherence to restaurant SOPs, service standards, grooming, and hygiene requirements.
Support the restaurant team during peak hours and special events.
Requirements:-




Graduate/Diploma in Hotel Management or Hospitality preferred. 1–2 years of experience in Guest Relations, Restaurant Operations, or Hospitality preferred.
Excellent communication and interpersonal skills. Pleasant personality with a strong guest-service orientation.
Valuable command of English and Hindi. Professional grooming and positive attitude.

Pay: Up to ₹18,000.00 per month

Perks:
Adaptable schedule
Food provided
Health insurance
Leave encashment
Paid time off

Work Location: In person

📌 Guest Relation Executive Bilaspur
🏢 The Grand Gulmohar Hotel
📍 Bilaspur