20 Sep
|
Brij Hotels
|
India
Guest Experience & Service Quality
Provide professional spa treatments as per company standards.
Ensure guest comfort, privacy, and satisfaction throughout the service.
Promote and upsell spa treatments and retail products.
KPI: Guest feedback ≥ 90%, Repeat guests, Upselling value
Hygiene & Cleanliness
Maintain treatment room hygiene and sanitization after every service.
Follow all safety, cleanliness, and health SOPs.
Ensure spa areas are well-organized and stocked.
KPI: 100% hygiene compliance, Zero guest complaints
Revenue & Productivity
Achieve monthly revenue and productivity targets.
Maximize treatment room utilization.
Support team in achieving overall spa revenue goals.
KPI: Revenue target achievement %, Room utilization rate
Grooming & Skilled Conduct
Maintain qualified appearance, punctuality, and discipline.
Deliver courteous and consistent service to all guests.
Exhibit teamwork and a positive attitude.
KPI: Grooming compliance, Attendance, Manager feedback
Training & Reporting
Attend all training sessions and implement current techniques.
Maintain treatment logs and product usage records accurately.
Assist in inventory management and monthly reporting.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Health insurance
Paid sick time
Provident Fund
Work Location: In person
📌 Spa Therapist Kookas (India)
🏢 Brij Hotels
📍 India