20 Sep
|
Lambiga Resource Management
|
Chennai
20 Sep
Lambiga Resource Management
Chennai
Technical Troubleshooting: Diagnose and resolve hardware, software, and network connectivity issues via remote tools or in office visits.
System Setup and Configuration: Install, configure, and test operating systems, commercial applications, and computer peripherals like printers or scanners.
Ticket Management: Record, track, and update IT support tickets in a help desk system with transparent documentation of problems and fixes.
Escalation of Issues: Forward complex or unresolved technical issues to specialized level-2/level-3 network, server, or security teams.
Asset Maintenance: Manage technology inventory, handle hardware upgrades, and perform proactive software patching and updates.
User Guidance: Provide basic training and step-by-step instructions to employees on using corporate applications and equipment safely. [1, 2, 3, 4, 5, 6]
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
📌 Desktop Support Engineer Chennai
🏢 Lambiga Resource Management
📍 Chennai