Build and maintain positive relationships with customers.
Respond to customer inquiries via phone, email, or in person.
Resolve customer complaints promptly and professionally.
Maintain accurate customer records and update CRM systems.
Follow up with customers to ensure satisfaction after service or purchase.
Coordinate with sales, operations, and support teams to meet customer needs.
Identify customer requirements and recommend suitable products or services.
Generate customer feedback and prepare reports on customer satisfaction.
Assist in customer retention and loyalty programs.
Achieve customer service and relationship management targets.

Candidates who can speak Hindi and English fluently are preferred.

Pay: ₹13,000.00 - ₹18,000.00 per month

Advantages:
Commuter assistance

Education:
Bachelor's (Required)

Experience:
Customer relationship management: 1 year (Preferred)

Language:
Hindi (Required)

Work Location: In person

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