Role Summary

Single point of contact (SPOC) for all delivery outcomes across a Sandhata Deliveries, Multi-geo technology organisation, primarily serving Telecom and Banking clients in the UK.

Owns end-to-end delivery governance, client relationships, and team health across the region, and acts as the escalation point for delivery risk, client satisfaction, and commercial performance.

Must Have
15+ years in IT delivery, spanning hands-on development/testing exposure and progressively senior delivery management responsibility
Proven track record managing end-to-end delivery for large enterprise customers, including budget, risk, and governance ownership
Experience running both Waterfall and Agile delivery models, including hybrid/transitional settings
Demonstrated experience building delivery teams from the ground up - hiring, structuring, and scaling a practice
Led ways-of-working transformations (process, tooling, or operating model change) with measurable delivery impact
Track record of driving continuous improvement across delivery metrics (quality, velocity, cost, client satisfaction)
Experience managing distributed/multi-geo teams,



including time-zone and cultural considerations
Senior client relationship management, including handling escalations and steering governance forums (steering committees, QBRs)
Domain experience in UK Telecom BSS or Banking; candidates with exposure to both are strongly preferred

Valuable to Have
Experience working within a consulting or skilled services organisation
Comfortable reporting to and engaging with Director/C-level stakeholders in customer organisations
Experience contributing to or leading RFP responses and commercial proposals
Cloud practitioner certification (AWS/Azure/GCP)
Experience delivering AI-enabled projects or embedding AI tooling into delivery practices
Formal delivery certifications (PMP, PRINCE2, SAFe, or equivalent)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Regional Delivery Lead Chennai
🏢 Sandhata Technologies
📍 Chennai