20 Sep
|
Lenskart
|
India
Role: Optometrist
Reporting To: Store Manager
Location: Retail Store
Position Summary
As an Optometrist, you are the technical expert and the heartbeat of our customer experience. You will deliver gold-standard vision care, precise eye examinations, and seamless clinical service, ensuring every customer walks out with clarity, confidence, and the perfect optical solution.
Key Responsibilities
Clinical Excellence & Eye Quality Assurance
Perform comprehensive eye examinations using up-to-date instruments to evaluate visual acuity, perception, focus, and coordination.
Deliver accurate diagnoses and tailored vision care recommendations based on individual customer needs.
Maintain strict standards for eye testing quality, precision, and patient safety.
Exceptional Customer Experience & Sales Conversion
Welcome every customer with warmth and urgency, establishing an immediate rapport.
Walk customers through the eye exam process to build trust and educate them on their optical health.
Partner with retail sales associates to explain prescriptions and seamlessly convert prospective patients into satisfied buyers.
Proactively solve recurring customer challenges and go the extra mile to deliver exceptional service.
Store Operations & Inventory Management
Utilize the store POS system to process optical records and clinical transactions accurately.
Collaborate with cross-functional teams to track custom orders from testing to final customer hand-off.
Assist in inventory care, stock accuracy, and store visual presentation to minimize shrinkage.
Hygiene, Safety & Skilled Standards
Maintain clean, sanitized, and fully functional eye-testing equipment and clinical areas.
Uphold professional grooming, attire, and dress code standards to reflect a premium brand image.
Adhere to all safety and store security guidelines for team members and customers.
What We Are Looking For
Education: Degree or Diploma in Optometry from a recognized institution.
Skills: Solid clinical diagnostic skills, excellent patient communication, and a customer-first mindset.
Traits: Proactive problem solver, team player, and detail-oriented professional.
📌 Optometrist Indore (India)
🏢 Lenskart
📍 India