US Telecom | International Non-Voice | 1+ year exp.
Roles & responsibilities
Resolve international customer queries over chats.
Ability to handle multiple chats at a time.
Interact with customers to resolve billing issues.
Identify and assess customer needs to achieve satisfaction.
Upsell or cross-sell telecom products.
Preferred candidate profile
1+ year international BPO experience in voice process
Graduation not mandatory
Excellent communication and presentation skills.
Adaptable working in rotational / night shifts
Perks and Advantages:
5 Days working / rotational shifts
Both Side Cabs
Lucrative Incentives
📌 Walk In Customer Support Representative Noida (India)
🏢 Tech Mahindra
📍 India
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