Litigation Handling & Case Management
Manage end-to-end litigation lifecycle for motor/health/other insurance claims.
Track court cases, MACT matters, consumer complaints, arbitration, and recovery suits.
Ensure timely filing of replies, written statements, affidavits, and appeals.
Maintain litigation MIS and case status updates.
Coordination with Legal Teams
Liaise with panel advocates, internal legal team, and external consultants.
Provide claim documents, investigation reports, and evidence required for legal proceedings.
Review legal drafts prepared by lawyers before submission.
Claims Analysis for Litigation
Evaluate claims from a legal standpoint to decide defensibility.
Identify fraudulent or inflated claims and recommend legal actions.
Provide litigation strategy inputs for high-value or complex claims.
Court & Regulatory Compliance
Ensure adherence to timelines set by courts, tribunals (MACT), and regulators (IRDAI).
Monitor case filings, hearings, and judgments.
Ensure compliance with legal documentation and record-keeping standards.
Settlement & Negotiation
Evaluate out-of-court settlement prospects to reduce litigation costs.
Negotiate settlements in coordination with legal and claims teams.
Recommend reserve adjustments based on case developments.
Reporting & MIS




Prepare litigation MIS reports (case aging, win/loss ratio, provisions).
Analyze trends in litigation to improve claim handling processes.
Highlight high-risk cases to senior management.
Vendor & Legal Panel Management
Monitor performance of panel advocates.
Ensure cost control of legal expenses.
Evaluate effectiveness and recommend empanelment/de-empanelment.
Risk Management & Process Improvement
Identify gaps in claims handling leading to litigation.
Recommend process improvements to reduce future litigation.
Support fraud detection and prevention initiatives.

Key Skills & Competencies
Solid knowledge of insurance claims and litigation processes
Familiarity with legal frameworks (MACT, Consumer Protection Act, Civil laws)
Analytical and decision-making skills
Stakeholder management and negotiation
Attention to detail and documentation accuracy
Ability to manage multiple legal cases simultaneously

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Manager Claims Gurugram (India)
🏢 Axis Max Life Insurance
📍 India