Job Summary
Responsible for driving sales growth, managing key client relationships, developing new business prospects, leading the sales team, and achieving revenue targets for the corporate gifting business.
Key Responsibilities
Sales & Revenue Generation :
Achieve monthly, quarterly, and annual sales targets.
Develop and execute sales strategies to drive business growth.
Generate current business opportunities through prospecting, networking, and referrals.
Identify and convert qualified leads into long-term clients.
Manage the complete sales cycle from inquiry to order closure.
Business Development:
Expand the corporate client base across industries.
Build relationships with HR, Admin, Procurement, Marketing, and Leadership teams of client organizations.
Identify opportunities for repeat business, upselling, and cross-selling.
Track market trends and competitor activities.
Client Relationship Management:
Maintain strong relationships with existing clients.
Ensure timely follow-up on inquiries, quotations, and proposals.
Handle client escalations and ensure customer satisfaction.
Conduct regular client meetings and business reviews.




Team Management:
Lead, mentor, and motivate the sales team.
Monitor team performance and sales activities.
Set KPIs and sales targets for team members.
Conduct regular sales reviews and coaching sessions.
Proposal & Order Management:
Review and approve quotations and commercial proposals.
Coordinate with sourcing, operations, and production teams for order execution.
Ensure smooth order processing and timely delivery.
Monitor large and key accounts throughout project completion.
Reporting & Analysis:
Maintain accurate sales pipeline and forecast reports.
Track conversion rates, revenue, and profitability.
Prepare weekly and monthly management reports.
Manage CRM records and sales documentation.

Key Performance Indicators (KPIs)
Revenue Achievement
Gross Margin Achievement
Current Client Acquisition
Lead-to-Conversion Ratio
Repeat Business Percentage
Average Order Value
Team Sales Performance
Client Retention Rate
Collection and Payment Recovery

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