Designation: Technical Engineer

Location: Mumbai ( Airoli )

Experience: 4 to 6 years

Qualification: Graduate

Job Description:

We are Looking for a technically skilled resource to support client onboarding, API integration, and troubleshooting activities. The role involves working closely with clients, internal teams, and developers to ensure smooth implementation and resolve issues.

Key Responsibilities
Assist clients in onboarding onto SmartPay platform, ensuring a smooth and efficient setup process
Perform API testing using tools such as Postman or similar platforms
Troubleshoot client issues at both functional and code levels, ensuring timely resolution
Prepare and maintain API documentation
Collaborate with PrimeSoft developer team to diagnose and resolve technical issues
Support TBG team in template configuration and setup
Identify , track, and discuss bugs or issues with the project team for resolution
Provide technical guidance and support to clients during integration and post-implementation phases

Required Skills Qualifications
Strong understanding of APIs (REST/SOAP) and integration concepts




Experience with API testing tools (e.g., Postman)
Basic knowledge of programming/scripting (e.g., PHP, Java or similar)
Ability to troubleshoot issues at both functional and technical levels
Experience in writing technical/API documentation
Valuable understanding of debugging and issue tracking processes
Robust analytical and problem-solving skills

Preferred Skills
Experience with payment systems or fintech platforms ( SmartPay or similar)
Familiarity with template configuration and system setup
Experience working with cross-functional teams

Soft Skills
Excellent communication and client-handling skills
Robust coordination and teamwork abilities
Attention to detail and proactive approach to problem-solving

Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical Support Professional Mumbai Suburban
🏢 PrimeSoft Solutions
📍 Mumbai Suburban