Job Description

Finance Application Support Consultant with solid Sage Intacct

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Location: Hitech City, Hyderabad

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Experience: 10+ Years

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Work Mode: Hybrid – 3 Days Onsite / 2 Days WFH

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Shift: UK Hours – 1 PM to 10 PM

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Key Responsibilities

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Provide L1/L2 application support and troubleshoot finance application issues.
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Perform incident triage, root-cause analysis, and escalation management.
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Administer and support Sage Intacct, including GL, AP/AR, reporting, users, and integrations.
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Support applications such as Coupa, SAP Concur, and Yooz.
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Analyze system logs, API errors, integrations, and data issues.
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Manage vendor support cases and coordinate troubleshooting activities.
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Handle user access, provisioning, deprovisioning, and audit requirements.
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Support UAT, regression testing, releases, and post-production validation.
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Prepare technical documentation, user guides, and knowledge-base articles.
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Identify recurring issues and recommend permanent solutions.
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Required Skills

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10+ years of experience in Finance/ERP Application Support.
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Robust hands-on Sage Intacct Administration experience.
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Proven troubleshooting and escalation handling experience.
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Experience with finance applications such as Coupa, SAP Concur, or Yooz.
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Understanding of APIs, integrations, logs, and error analysis.
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Experience with ServiceNow, Jira Service Management, or similar ITSM tools.
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Knowledge of SSO, MFA, and access management.
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Solid communication and stakeholder-management skills.
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📌 Sage Intacct Application Support Consultant Hyderabad
🏢 JMD Technologies
📍 Hyderabad