Role Summary

A visionary and entrepreneurial Director to build and scale its next-generation Vault CRM & Life Sciences CRM Practice. This leader will be responsible for establishing Axtria as a trusted implementation, transformation, and AI innovation partner across Veeva Vault CRM, Salesforce Life Sciences Cloud, Health Cloud, and Agentic AI-enabled CRM solutions.

The role combines practice leadership, solution strategy, delivery oversight, capability building, alliance management, and business development. The Director will lead a multidisciplinary team comprising Solution Architects, Technical Leads, Developers, Business Analysts, Integration Specialists, Testing & Validation teams, Project Managers, and Agentic AI specialists.

Key Responsibilities

• Own the vision, strategy, operating model, growth roadmap, and market positioning for the Vault CRM & Life Sciences CRM Practice.

• Drive practice revenue, pipeline, bookings, profitability, utilization, and investment priorities with explicit business accountability.

• Lead business development, client mining, RFP responses,



solution shaping, effort estimation, pricing, and executive presentations.

• Build trusted relationships with CIOs, Commercial IT leaders, CRM product owners, and business stakeholders across life sciences clients.

• Provide executive oversight for Vault CRM, Salesforce Life Sciences Cloud, Health Cloud, and CRM modernization programs.

• Define Veeva CRM-to-Vault CRM transformation and migration strategies, including assessment, sequencing, data, integrations, testing, cutover, and adoption.

• Build and mentor a multidisciplinary team of architects, technical leads, developers, business analysts, integration specialists, testing teams, project managers, and AI specialists.

• Establish delivery governance, architecture standards, quality controls, risk management, reusable assets, accelerators, and reference architectures.

• Build and manage strategic alliances with Veeva, Salesforce, an

📌 Crm Practice Leader Noida
🏢 Axtria - Ingenious Insights
📍 Noida