Job Title: Community Leader
Location: Gurgaon (Work from Office)
Type: Full time
Experience: 2–4 years
Reports To: Content Head

Why This Role Exists
Behind every excellent parent is a strong support system.
At Parentune, we’re building that system—day in, day out.
The Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs.
From resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return.

What You’ll Own
End-to-end parent engagement across age buckets (Pregnancy, Newborn, Toddler, School-Going).
CSE team leadership across English, Hindi, and regional touchpoints, managing Daily Sheets and Response Time standards.
Onboarding and logistics for Doctors, Experts, video shoots, blog reviews, and "Ask Doctor" sessions.




Community recognition initiatives (such as Parentune ProParent) and brand campaigns (e.g., Sebamed, Nestle) with activity trackers and payouts.
Monetization alignment for Parentune Pro/Plus memberships, paid expert sessions, and courses.
Who You Are
A community-first thinker - you know the difference between reach and retention
Sharp at listening - you decode what parents don’t say
Quick, dependable, and detail-obsessed - you follow through on every conversation thread
You’ve run WhatsApp or app communities, and you know what makes users come back
You’re at ease speaking with Parents, Doctors, and Experts and can hold your ground

Bonus if You’ve
Worked in a startup, maternal/healthcare brand, have built communities, and have an expert onboarding background, are a parent yourself - you’ll know exactly what we mean when we say “frazzled mom at 2 AM”

Why This Role Matters
Parentune is India’s most trusted

📌 Community Leader Gurugram
🏢 parentune.com
📍 Gurugram