Job Description

About the Role

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We are looking for a Team Lead who will manage a team of Counsellors while personally driving sales for our Nursing and Hospitality Career Pathway Programs to Albania, Korea, and Malta, Japan, Germany. This is a hands- on, individually-billed leadership role — the TL is expected to counsel and close high-value/walk-in leadspersonally, in addition to managing team performance.

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Key Responsibilities

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Team & Target Management

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Lead, mentor, and manage a team of Counsellors; assign daily/weekly lead distribution and targets.
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Track individual and team performance against enrolment and revenue targets; conduct daily reviews and
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pipeline audits.

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● Train counsellors on program updates, objection-handling, and destination-specific selling points

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(Albania/Korea/Malta job market, salary structures, visa timelines).

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● Conduct regular call audits, CRM audits, and coach the team on conversion improvement.

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Individual Sales Contribution (Hands-on)

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Personally, counsel and close premium/escalated leads,



walk-ins, and corporate/institutional tie-ups.
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Own a personal enrolment/revenue target in addition to team targets.
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Represent the organization at seminars, education fairs, and B2B partner meetings to generate direct
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business.

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● Build channel partnerships (nursing colleges, ITIs, hospitality institutes, sub-agents) for lead generation.

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Operations & Reporting

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● Coordinate with the operations/visa and language-training teams to ensure smooth candidate journey post-

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enrolment.

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● Prepare and present weekly/monthly MIS reports on enrolments, revenue, funnel conversion, and team

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productivity to management.

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● Monitor competitor pricing, program structures, and market trends across Albania/Korea/Malta corridors;

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recommend counterstrategies.

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● Handle escalations and ensure high candidate satisfaction and referral generation.

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Requir

📌 Senior Admissions Counsellor Gurugram
🏢 upGrad- Study Abroad
📍 Gurugram