About CustomerInsights.AI
CustomerInsights.AI is a global analytics and AI-driven company founded in 2018, enabling data-driven commercial decision-making for Life Sciences organizations. Our product ecosystem, including ciPARTHENON and ciATHENA, leverages Analytics Automation, Artificial Intelligence, and Machine Learning to deliver timely, actionable insights to key stakeholders. With teams across North America and India, we work with client organizations ranging from emerging startups to large enterprises.

Position Overview:
We are seeking a skilled skilled with expertise in Generative AI to develop and implement AI-based applications for business use cases. This role involves close collaboration with key stakeholders to identify and define business problems, translate them into solution requirements, and drive effective outcomes. The individual will be responsible for delivering measurable business value, communicating insights, and presenting results to stakeholders. The role requires the ability to work on complex,



unstructured business challenges and leverage data-driven approaches to build impactful solutions.

Key Responsibilities:
Agentic AI & LLM Orchestration: Design, build, and maintain Agentic AI workflows using LangGraph / LangChain, including multi-agent coordination, tool invocation, memory, and state management.
Develop deterministic and auditable agent flows suitable for enterprise-scale decisioning and analytics use cases. Implement prompt engineering strategies, guardrails, fallback mechanisms, and output validation to ensure reliable LLM responses.
Backend & Platform Engineering : Architect and develop scalable Python-based backend services to support GenAI workloads. Build and expose APIs that integrate LLMs with structured and unstructured enterprise data sources. Ensure high availability, performance optimization, and fault tolerance across AI-driven backend systems.
NL-to-SQL & Data Intelligence Design and implement NL-to-SQL

📌 Backend Developer Hyderabad
🏢 CustomerInsights.AI
📍 Hyderabad