Field Visit as per FCU Plan & effective implementation, tracking & monitoring .
Identification of Spot reports if any GAP or process deviation
Ensure regular filed visit to customer sourced by the branches
Raise incident reports on the field visit done
Identify the process & policy Gaps and ensure the same are plugged to avoid such incident don’t repeat in future.
Monitor ,manage & track manpower capacity plan
Ensure Pre & Post FI for the customer sourced
Identification of internal business process to prevent frauds
Handling of Pre & Post FI from a team of FRO
Regular Visit to be done for Early default cases
To prevent frauds Negative neutral cases raise during pre FI and cases not disbursed
FRO activity sheet to be followed regularly
Completing the investigation for all incidents within defined timelines.
📌 Territory Risk Manager Tamil Nadu
🏢 equitas small finance bank
📍 Tamil Nadu
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