Languages: English + Hindi + Any One Vernacular/Regional Language
Job Type: Full time
Job ResponsibilitiesHandle customer queries and provide appropriate solutions over the phone.
Manage inbound customer calls professionally and courteously.
Understand customer concerns and resolve issues within the required timeframe.
Provide accurate information regarding products/services.
Maintain proper communication and customer records.
Follow company processes, quality standards, and call-handling guidelines.
Escalate complex customer issues to the appropriate team when required.
Maintain a positive customer experience during every interaction.
Candidate RequirementsGraduate in any discipline – Graduation is mandatory.
Freshers are eligible to apply.
Excellent verbal communication skills in English and Hindi.
Must know any one vernacular/regional language.
Good listening and problem-solving skills.
Comfortable working in a voice/inbound calling process.
Candidates should have a customer-focused and qualified attitude.
Age: 21 to 30 years.
Salary & BenefitsSalary: ₹13,000 – ₹17,000 per month
Full-time employment.
Opportunity to develop communication and customer service skills.
Career growth prospects based on performance.
Preferred ProfileGraduate + English + Hindi + Any Regional Language + Good Communication + Voice Process
Immediate joiners and candidates with positive communication skills may be preferred.