Proactively acquire current gold loan customers through branch walk‑ins, local market outreach, and referrals to meet business targets.
Manage the complete gold loan process including customer interaction, documentation, coordination for appraisal, and timely disbursal.
Provide high‑quality customer service by addressing queries, handling renewals/top‑ups, and building long‑term customer relationships.
Identify prospects to cross‑sell relevant banking and financial products to increase customer value and branch revenue.
Strictly adhere to bank policies, KYC norms, gold handling procedures, and audit requirements to ensure compliant and error‑free operations.
📌 Gold Appraiser Mehsana
🏢 AU Small Finance Bank
📍 Mehsana
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