Employment Type: Full time
Job ResponsibilitiesHandle customer queries through chat, email.
Respond to customer requests accurately and professionally.
Resolve customer issues within the given turnaround time.
Maintain proper records of customer interactions.
Coordinate with internal teams for issue resolution.
Follow company processes, policies, and quality standards.
Ensure customer satisfaction through timely and accurate responses.
Perform basic data entry and documentation as required.
EligibilityQualification: Graduate only
Experienced candidates can apply.
Valuable written communication skills in English+hindi
Basic computer knowledge is required.
Comfortable working on multiple systems and applications.
Typing speed and accuracy will be an added advantage.
Skills RequiredGood written communication
Basic computer and MS Office knowledge
Typing and data-entry skills
Problem-solving ability
Attention to detail
Ability to work under targets and deadlines
Customer-handling skills through chat/email
Work EnvironmentProcess: Non-Voice
Mode: Chat / Email /Live chat/Dual chat