Job DescriptionWe are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. The candidate will be responsible for handling customer queries, providing accurate information, and ensuring a positive customer experience.
Roles & ResponsibilitiesHandle inbound customer calls and resolve customer queries.
Provide accurate information regarding products and services.
Understand customer concerns and provide appropriate solutions.
Maintain qualified communication with customers.
Record customer interactions and update necessary details.
Follow company policies and quality standards.
Meet assigned customer service and performance targets.
RequirementsGood communication skills in English and Hindi.
Graduate / Undergraduate / Intermediate candidates can apply.
Freshers and experienced candidates are eligible.
Valuable listening and problem-solving skills.
Comfortable working in rotational shifts.
Willingness to work from the office.
SkillsCustomer Handling
Communication Skills
Active Listening
Problem Solving
Customer Service
Basic Computer Knowledge