Community Manager (Gurugram)

Community Manager (Gurugram)

21 Sep
|
Your Desk
|
Gurugram

21 Sep

Your Desk

Gurugram

Job Type: Full-time

About UsYour Desk is a fast-growing real estate enterprise operating across multiple verticals — sub-leasedoffice spaces, managed office spaces, real estate consultancy, corporate interior designing, andco-working spaces. With the aim of creating workspace solutions for companies of all sizes, YourDesk currently has 3 active co-working spaces already running in Gurugram and several more inthe pipeline.About the Role — “Community Manager”The Community team is dedicated towards enhancing the overall member experience, salesperformance and operational excellence at our Your Desk locations. This team plays a central rolein all operations at all locations and serves as the “face” of Your Desk.We are looking for a dynamic, proactive, and client-focused Community Manager to oversee theday-to-day operations of Your Desk business centre. This role is a blend of operationsmanagement and business development — the ideal candidate will be equally comfortable runninga smooth workspace and pitching it to prospective clients.Key ResponsibilitiesOperations & Facility Management• Create a welcoming and collaborative community environment amongst our membersthrough events and by building relationships between members.• Ensure that your centre is fully operational and processes are running smoothly, delivering ahigh-quality experience for all members.• Solve member-related issues to ensure that a cohesive community is maintained (tickets,emails, escalations and in-person).• Conduct weekly audits of office supplies and consumables,



placing timely replenishmentorders to ensure the space is always fully stocked.• Oversee vendor coordination, maintenance schedules, and general upkeep of the facilityincluding the café, meeting rooms, event zone, and recreational areas.Greeting / Point of Contact• Be the first and last point of contact for your centre.• Cover the front desk during business hours.• Greet and check-in member guests.• Greet people who come in for tours, track walk-ins, schedule tours, and send confirmationemails.• Manage On-Demand member check-ins and check-outs.• Prepare and distribute promotional materials to guests / potential members.• Greet and welcome walk-in and potential new members, answer guest questions, or referinquirers to additional resources.Sales & Business Development• Conduct compelling sales presentations to prospective clients, showcasing the features,amenities, and value proposition of Your Desk.• Drive occupancy targets by converting leads into long-term members through relationship-building and follow-ups.• Stay updated on market trends, competitor offerings, and pricing in the co-working industryto support informed business decisions.• Collaborate with the management team on promotional initiatives,



partnerships, andstrategies to grow the member base.• Assist with set-up and breakdown of internal and external events including strategizing,planning and execution.• Plan business development activities for ancillary revenue streams such as external events.Qualifications• Graduate in any discipline (mandatory).• MBA or Post-Graduate Diploma in Management is an added advantage.• Prior experience in co-working, hospitality, facility management, or real estate is preferred.Skills & CompetenciesWe are looking for driven professionals who combine strong analytical rigour with soundcommercial instincts. The ideal candidate will demonstrate:• Solid verbal and written communication skills.• Integrity, dependability, responsibility, accountability, self-awareness, work ethic, andempathy.• Passion for entrepreneurial communities.• Proficiency in basic computer skills.• Exceptional sales presentation skills — combining clear, data-driven analysis withcompelling storytelling to win over prospective clients.• The ability to build meaningful, long-term relationships with clients through consistentprofessionalism and trust.• Strong organisational and multitasking abilities to handle operations and salesresponsibilities simultaneously.• A problem-solving mindset with attention to detail and a high sense of ownership.Job Type: Full-time, PermanentWork Location: In person — Gurugram, Haryana (reliably commute or plan to relocate beforestarting work — preferred).

📌 Community Manager (Gurugram)
🏢 Your Desk
📍 Gurugram

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