JOB DESCRIPTION:

Role: Unit Head

Function: Retail Operations

Reports To: Area Head

Qualification: Graduate/MBA/PGDBM

Experience: 8+ year in Retail Operations

Key Accountabilities/Responsibilities

- Conducts periodic review of Business with all stakeholders for visibility and corrective measures.
- Strategies sales plans; Budgeting & control checkpoints
- Making strategies to increase market share, boost conversion, improve stockturns, enhanced enrollments in loyalty programs, Improve cash-memo size and quantities and customer retention.
- Responsible for conserving and protecting assets by Managing assets judiciously for higher asset turnover.
- Ensures Processes adherence & Audit closures.
- Strategizes to maintain and Improve Service Standards.
- Leading People.




- Improve Profitability & Resource Management.
- Responsible for Store Image.
- Maintain & build PR and Business Relations.

Competencies / Skills Required:

Analysis & Judgement, Strategic Perspective, Teamwork & Networking, Leadership, Initiating Action / Results Focus, Customer Focus, Process Orientation.

Relations-

Internal:

Operations, B&M;, Administration & Maintenance, D&L;, Marketing, Human Resource, Institutional Visual Merchandising, Accounts teams, Store Operations Team

External:

Vendors, Brand Managers, Government departments.

📌 Unit Head (India)
🏢 Shoppers Stop
📍 India