Job Title: International Sales & Marketing Coordinator

Company: Fly Easy Tours & Fly Easy Study Abroad
Location: Thiruvananthapuram, Kerala
Job Type: Full-time / Permanent
Salary: ₹20,000 – ₹50,000 per month (Based on experience + incentives)

Join the Fly Easy Team!

Fly Easy Tours & Fly Easy Study Abroad is looking for a energetic, confident, and result-driven Marketing & Sales Executive to join our growing team.

Primary Responsibility: Coordinate and support sales and marketing activities for the UK Office, focusing on customer engagement, lead generation, sales conversion, and business development across all Fly Easy Group divisions.

Role Summary

The International Sales & Marketing Coordinator will be responsible for coordinating and supporting sales activities for the Fly Easy UK Office, managing customer relationships through the company's existing database, following up on new digital marketing leads, and promoting the services of Flight Ticketing, Holidays, Visa Services, and Study Abroad Consultancy. The role requires strong communication, customer engagement, sales coordination, and cross-departmental collaboration to support business growth and achieve revenue targets.

Divisions Covered:

- Flight Ticketing & Travel Services
- Holidays & Tour Packages
- Visa Services
- Study Abroad Consultancy

1. UK Office Sales Coordination

- Coordinate and support sales activities for the Fly Easy UK Office across all business divisions.
- Manage customer enquiries and sales opportunities generated through the UK Office.
- Contact and follow up with existing and prospective customers using the company's own customer database.
- Develop repeat business and referrals by maintaining strong relationships with existing clients.
- Work closely with the digital marketing team to receive and follow up on new leads generated through online campaigns.
- Convert digital marketing leads into qualified enquiries and confirmed sales.
- Maintain regular communication with customers through telephone, WhatsApp, email, and other approved channels.
- Coordinate with relevant departments in India and the UK to ensure timely quotations, responses, and service delivery.
- Support the UK Office in achieving monthly sales targets and expanding its customer base.

2. International Sales Development

- Identify and develop new business opportunities in international markets.
- Promote Fly Easy Group's travel, tourism, visa, and study abroad services to potential customers and business partners.
- Generate leads through online platforms, social media, referrals, direct sales, and networking.
- Support the development of international client networks and business partnerships.
- Assist management in achieving monthly sales and revenue targets.

3. Sales & Customer Relationship Management

- Respond promptly to customer enquiries and convert leads into confirmed sales.
- Follow up with prospective clients through WhatsApp, email, telephone, and other communication channels.
- Understand customer requirements and coordinate with relevant departments to provide suitable solutions.




- Maintain professional relationships with existing and potential clients.
- Ensure timely follow-up on quotations, proposals, and pending enquiries.
- Maintain accurate records of customer interactions, follow-ups, and sales opportunities.

4. Division-Wise Sales CoordinationA. Flight Ticketing & Travel Services

- Promote domestic and international flight ticketing services.
- Generate leads for individual, family, and corporate travel requirements.
- Coordinate with the ticketing team for fares, availability, quotations, and booking confirmations.
- Promote travel-related services, including travel insurance, car rentals, and other available products.

B. Holidays & Tour Packages

- Promote international and domestic holiday packages, customised tours, and group travel.
- Generate enquiries for leisure, honeymoon, family, and corporate travel.
- Coordinate with the holidays team to prepare itineraries and quotations.
- Follow up with customers to convert holiday enquiries into confirmed bookings.

C. Visa Services

- Generate leads for UK, Schengen, and other visa services offered by Fly Easy.
- Promote visa consultation and application support services.
- Coordinate with visa consultants regarding customer requirements and application progress.
- Follow up with prospective clients and support the conversion of visa enquiries into confirmed services.

D. Study Abroad Consultancy

- Promote overseas education opportunities in the UK, Ireland, USA, Europe, Australia, Canada, and New Zealand.
- Generate student leads through digital marketing, referrals, educational events, and networking.
- Coordinate with study abroad counsellors for student consultations and follow-ups.
- Support student recruitment campaigns and university promotion activities.
- Maintain communication with prospective students and their parents throughout the enquiry stage.

5. Marketing & Lead Generation

- Assist in planning and executing sales and marketing campaigns targeting UK and international customers.
- Promote company services through Facebook, Instagram, LinkedIn, WhatsApp, email marketing, and other digital platforms.
- Coordinate with the digital marketing team to maximise lead generation from online campaigns.
- Follow up on all relevant leads received through company websites, social media, advertisements, and other marketing channels.
- Support the creation and distribution of promotional content, offers, and campaigns.
- Promote seasonal travel deals, holiday packages, visa services, and study abroad opportunities.
- Explore new marketing channels and opportunities to increase brand awareness and customer enquiries.

6. International Business Development

- Research potential international markets, customer segments, and business opportunities.




- Identify potential travel agents, corporate clients, educational representatives, and strategic partners.
- Assist in developing B2B partnerships and referral networks.
- Support international promotional campaigns and business expansion initiatives.
- Participate in networking events, exhibitions, webinars, and business meetings.
- Represent Fly Easy Group professionally during business discussions and promotional activities.

7. Internal Coordination & Operations

- Coordinate with ticketing, holidays, visa, study abroad, accounts, and marketing teams.
- Ensure customer enquiries are directed to the appropriate department for timely action.
- Monitor the progress of leads, quotations, bookings, and pending customer requirements.
- Maintain accurate records of leads, enquiries, follow-ups, and sales conversions.
- Prepare daily and weekly sales activity reports for management.
- Share customer feedback and market insights with the management team.
- Ensure all customer communications follow company policies and procedures.

8. Customer Service & Brand Representation

- Maintain professional communication and deliver a positive customer experience.
- Respond promptly to customer enquiries and ensure proper follow-up.
- Represent Fly Easy Group's brand values across all sales and marketing activities.
- Handle customer concerns professionally and escalate issues when required.
- Maintain confidentiality of customer and company information.
- Encourage customer feedback, repeat business, and referrals.

9. Additional Responsibilities

- Participate in sales meetings, training sessions, exhibitions, webinars, and promotional events.
- Support new service launches and special promotional campaigns.
- Assist in preparing sales presentations, promotional proposals, and business development materials.
- Support cross-selling opportunities across all Fly Easy Group divisions.
- Perform other relevant sales, marketing, and business development duties assigned by management.

Key Performance Indicators (KPIs)

Performance may be evaluated based on:

KPI

Performance Area

Lead Generation

New enquiries from digital marketing and other sources

Database Utilisation

Customer contact, follow-up, and repeat business

Sales Conversion

Converting leads into confirmed bookings and services

Revenue Contribution

Sales generated across all four divisions

Target Achievement

Meeting monthly UK Office sales targets

Customer Engagement

Response time and follow-up effectiveness

Business Development

New partnerships and referral networks

Cross-Selling

Promoting multiple services to suitable customers

Reporting

Accurate and timely sales activity reports

Customer Satisfaction

Quality of service and client relationships

Reporting Structure

Reporting To: Managing Director / General Manager

Working Coordination With:

- UK Office Management
- Ticketing Department
- Holidays Department
- Visa Consultancy Department
- Study Abroad Department
- Digital Marketing Team
- Accounts Department

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person

📌 International Sales & Marketing Coordinator (India)
🏢 Fly Easy Tours
📍 India