21 Sep
|
Rio Orchard
|
India
About Rio Orchard
Rio Orchard is a premium fruit brand focused on fresh, carefully selected and professionally packed fruits delivered to customers.
Role Overview
We are looking for a friendly, confident and well-spoken Customer Relations & Sales Executive to handle customer communication, orders and promotional activities for Rio Orchard.
Responsibilities:
- Call customers to take and confirm orders.
- Handle incoming customer calls and WhatsApp enquiries.
- Maintain customer details and order records.
- Follow up with existing customers for repeat orders.
- Make outbound calls for customer outreach and marketing.
- Inform customers about new products, offers and seasonal fruit selections.
- Build and maintain good relationships with customers.
- Represent Rio Orchard at exhibitions, pop-ups, society events and promotional activities when required.
- Interact professionally with customers and explain our products and brand.
- Collect customer feedback and share it with management.
- Coordinate with the packing/dispatch team regarding customer orders.
Requirements:
- Excellent communication skills and a pleasant personality.
- Comfortable speaking to customers over the phone.
- Confident and polite in face-to-face customer interactions.
- Basic knowledge of WhatsApp and computer/mobile applications.
- Valuable follow-up skills and attention to detail.
- Sales or customer-service experience is preferred.
- Must be comfortable attending exhibitions and promotional events when required.
Salary: ₹14,000–₹18,000/month + incentives, based on performance
Pay: ₹14,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
📌 Customer Relations & Sales Executive (India)
🏢 Rio Orchard
📍 India